TELEPHONE BANKING
You can access your accounts anytime and from anyplace with Westfield Bank's telephone banking service.
All you need is a touch-tone phone to transfer funds, make loan payments and receive current account information. The first time you access the system, you'll be asked for the last four digits of your social security number. You will then be asked to select a Personal Identification Number (PIN) for all future calls.
The number to call is 413-564-0959. Or, if you're outside the area, call toll free 1-800-995-5734.
MAIN MENU
PRESS 1
For account information including balances and transaction details
PRESS 2
To transfer funds between statement accounts or to make a loan payment (please note: you cannot transfer money out of passbook accounts via the phone)
PRESS 3
For current rates and product information
PRESS 4
To change your PIN
PRESS 5
To report a lost ATM or VISA Check Card
PRESS 6
For Westfield Bank branch hours and locations
