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Our History

For over 165 years, we've been putting our customers first. And that's not about to change.

Our History

On July 1, 1853, the local newspaper in Westfield, Massachusetts carried the news “Westfield Savings Bank – This institution is now ready to transact business.” With that, the organization known today as Westfield Bank was born.

There have been many milestones along the way:

1948: Opening of second branch office, located in West Springfield. Today, Westfield Bank has 22 branch offices across western Massachusetts and northern Connecticut, with a Commercial Lending Center in Springfield, MA.

1961: Opening of first drive-up. We continue to focus on customer convenience with weekend hours at many branches.

1964: Opening of corporate offices and main branch at 141 Elm Street in Westfield.

1969: Purchase of first computer. Today Westfield Bank offers the latest technology to make banking more efficient and the customer experience easier.

2007: Westfield Bank becomes a fully public company. Assets exceed $1 billion for the first time.

2011: Opening of our first loan center.

2013: Opening of our first Connecticut office in Granby.

2016: Chicopee Savings Bank merges with and into Westfield Bank, resulting in 22 branch offices, dozens of ATMs, and $2.1 billion in assets.

Today we’re among the region’s most innovative banks, with products, services and technologies people expect from bigger banks, delivered by people who have a genuine interest in our customers’ success. While much has changed since our founding, one thing that’s unchanged is our commitment to the communities we serve.

All the way back to 1853, we’ve believed that’s What Better Banking’s All About.