WB Mobile Banking App
Enhanced Security Feature Added to WB Mobile Banking App
To provide an added level of cybersecurity for our customers, we have installed an enhanced security feature on the WB Mobile Banking App.
As a result of this update, the next time you log in to the App using a mobile device, you may or may not be presented with security challenge questions that were created when you initially enrolled in WB Online Banking. If you are presented with these security challenge questions, simply type in the answers to continue using the App.
If you have forgotten the answers to your security challenge questions, or if you need assistance with the App, please call our Customer Call Center at 413.568.1911 or 800.995.5734.