Please notify us when using your debit card outside of your normal purchasing area or when you plan to have a larger number or higher dollar amount of transactions.
To ensure the convenience of using your debit card without interruption please notify us by:
Phone at 413-568-1911 or 800-955-5734
Secure email when logged into Online Banking, select "additional services" and "contact us".
If you don't notify us or if unusual activity occurs, you may be contacted by us via text or phone to verify activity.
If you do not reply to the text or call, your card may be blocked from future activity.
Help us protect you by updating your cell and home phone numbers.