Your security is very important to us. We work diligently to safeguard your personal information and prevent security breaches and fraudulent activity, but we also ask you to be vigilant and take the necessary steps to keep your information safe and secure. Please take advantage of the resources located here in the Westfield Bank Security Center to learn about how to protect you and your information from criminals.
Seasonal Security
Stay ahead of the criminals by familiarizing yourself with common scams and practicing safe online behaviors.
Learn how to avoid holiday scams >ID Theft
With the transferring of data, information and money accelerating at an exponential rate, it is easier than ever to become a victim of identity theft.
Learn how to protect your information>Scams
Learn more about each type of scam, what to look out for, and what to do if your information is compromised.
Learn about types of scams>WB Security Products
Westfield Bank Offers Identity Theft Protection through Deluxe Provent®, a leading provider of fraud protection services.
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Contact Us
Have a lost or stolen ATM card? Simply just have a question? Contact our Customer Service team!
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Additional Security Information
Ransomware is one of the internet's fastest growing attacks. Learn tactics from the FBI on how to protect your business safe here.
- Common Scams - Learn More
- Apple and Amazon Support Scams - Learn More
- Norton Support Scams- Learn More
- Imposter Scams- if you receive a phone call, text message, email, or a computer pop-up message purporting to be from your bank, a government agency, Apple, Amazon, Norton, etc… be very careful. Common best practices-
- DO NOT reply quickly in these situations. Fraudsters frequently use threats and pressure to get people to act quickly without thinking.
- DO NOT give out any personal information. Hang up, dial known phone numbers, and be sure you know who you’re dealing with.
- DO NOT disclose your credentials or allow remote access to your computer or online banking.
- DO NOT purchase gift cards, make transfers, or verify your bank or bank balances. Learn More
Please be advised that Westfield Bank Employees will never call you and request personal information such as your debit card number or the CVV number on the back of your card.
While our employees will NEVER call you to request information such as your Social Security number, date of birth, debit card number, expiration date, or the CVV number on the back of your card, we may reach out to you for questions pertaining to transactions that we deem questionable or potentially fraudulent.
When calling Westfield Bank, we may ask you to verify personal or account information in order to confirm your identity to ensure the highest level of security. Your security is very important to us and we work diligently to safeguard your personal information and ask you to be vigilant and take the necessary steps to keep your information safe and secure.
You may receive a letter from a home warranty company that references Westfield Bank. Please be aware that this mailing is NOT from or in cooperation with us. It is likely that the company attempting to sell the advertised service did a search of public records, such as mortgage recordings at the Registry of Deeds.
View our series of interactive videos to make you financially savvy!