Merchant Services

Westfield Bank has teamed up with TSYS®, a Global Payments Company® and one of the nation’s leading providers of payment processing services to offer you innovative, money-saving payment processing solutions.

Services Include:

  • Ability to accept all major credit and debit cards, plus ACH processing and check verification
  • Next-day funding available
  • Multiple authorization networks and transaction processing options
  • Quick and easy electronic application process
  • 24/7/365 U.S.-based merchant support
  • Comprehensive 24/7 online reporting
  • American Express® Card acceptance at the same rate as other payment cards


Innovative Product Offerings Include:


Transaction Express®
Complete online payment processing management system and payment gateway gives you complete control of your credit and signature debit card payment acceptance, wherever you are. 

  • Real-time transaction processing
  • Recurring billing with tokenization for both one-time and recurring (automatic and manual) payments 
  • Direct swipe via USB with no additional software


TransLink
User-friendly Internet-based reporting system helps you manage payment processing from any web-enabled PC. 

  • Comprehensive activity reports that provide access to all payment card transactions
  • User controls that allow merchants to create reports based on the information they need 
  • Online response to chargebacks and retrievals


ProcessNow®
It’s the next evolution in payment processing solutions that lets you accept payments wherever and however your customers want to pay. ProcessNow Mobile lets you take your business directly to your customers with mobile processing solutions for Apple® and Android® mini-tablets and smartphones. ProcessNow Register replaces your clunky cash register-and-terminal POS system. 

  • Accept Visa®, MasterCard®, American Express, Discover® and PayPal™ at the point of sale
  • Print or email customer receipts
  • Enter inventory items quickly and easily
  • Manage tips and tax rates


TransFreedom®
Accept credit cards simply and affordably. TransFreedom combines a number of monthly charges into one single low monthly fee that’s less than the cost of the individual fees.

  • No hidden fees – statements clearly explain all charges
  • Merchant’s choice of fee tier based on monthly processing volume
  • Cost flexibility allows merchants to grow and still maintain low fees


Data Breach Security Program
This program offers you financial protection in the event of a security breach, saving potentially hundreds of thousands of dollars in fines and related expenses – all for a low monthly fee. 

  • An industry-mandated audit for a suspected breach
  • Card replacement costs and related expense
  • Industry assessments and fines

To learn more, contact a member of our Retail Banking Team or Business Banking Team today.