Merchant Services

Westfield Bank has teamed up with Global Payments, one of the nation’s leading providers of payment processing services to offer you innovative, money-saving payment processing solutions.

Services Include:

  • Ability to accept all major credit and debit cards, plus ACH processing and check verification
  • Businesses can choose whether to recoup their processing fees
  • Next-day funding available*
  • Multiple authorization networks and transaction processing options
  • Quick and easy electronic application process
  • 24/7/365 U.S.-based merchant support
  • Comprehensive 24/7 online reporting
  • American Express® Card acceptance at the same rate as other payment cards


Innovative Product Offerings Include:



Transaction Express®
Complete online payment processing management system and payment gateway gives you complete control of your credit and signature debit card payment acceptance, wherever you are. Capabilities include: 

  • Real-time transaction processing
  • Recurring billing with tokenization for both one-time and recurring (automatic and manual) payments 
  • Direct swipe via USB with no additional software


TransLink®
User-friendly Internet-based reporting system helps you manage payment processing from any web-enabled PC. TransLink includes:

  • Comprehensive activity reports that provide access to all payment card transactions
  • User controls that allow merchants to create reports based on the information they need 
  • Online response to chargebacks and retrievals


Vital®
It’s the next evolution in payment processing solutions that lets you accept payments wherever and however your customers want to pay. Vital Mobile® lets you take your business directly to your customers with mobile processing solutions for Apple® and Android® mini-tablets and smartphones. Vital Point of Sale® replaces your clunky cash register-and-terminal POS system. Features for both solutions include:

  • Accept Visa®, MasterCard®, American Express®, Discover® and PayPal™ at the point of sale
  • Print or email receipts
  • Enter inventory items quickly and easily
  • Manage tips and tax rates


TransFreedom®
Accept credit cards simply and affordably. TransFreedom combines a number of monthly charges into one single low monthly fee that’s less than the cost of the individual fees.

  • No hidden fees – statements clearly explain all charges
  • Merchant’s choice of fee tier based on monthly processing volume
  • Cost flexibility allows merchants to grow and still maintain low fees


Data Breach Security Program
This program offers you financial protection in the event of a security breach, saving potentially hundreds of thousands of dollars in fines and related expenses – all for a low monthly fee. This program covers:

  • An industry-mandated audit for a suspected breach
  • Card replacement costs and related expense
  • Industry assessments and fines

To learn more, contact a member of our Retail Banking Team or Business Banking Team today. 

*Merchants on certain processing programs are not eligible for next-day funding; funding may be delayed by Global Payments’ Credit or Risk departments at any time. All accounts subject to credit approval; some restrictions and exclusions apply to all offerings. Vital® is a registered trademark of Global Payments Inc. or its subsidiary. All trademarks contained herein are the sole and exclusive property of their respective owners. ©2022 TSYS Merchant Solutions, LLC, a Global Payments company. All rights reserved. TSYS Merchant Solutions is a registered ISO of Wells Fargo Bank, N.A., Concord, CA; Synovus Bank, Columbus, GA; and Deutsche Bank, New York, NY for Visa and Mastercard transactions only.