Our History

A lot has happened since we opened our doors in 1853. Fashion trends and fads have come and gone. And some have come and gone again. And while a lot has changed in the last 170 years, one thing has not: our commitment to the people, businesses, and communities we serve.

Today we’re among the region’s most innovative banks, with the products, services and technology people expect from bigger banks, delivered by people who have a genuine interest in our customers’ success. It's stepping up. Standing out. And pitching in. After all, we're only successful when our customers and communities are successful.

Some might call our approach old-fashioned. To us, it’s What Better Banking’s All About.

1853
Westfield Bank History in 1853

Westfield Bank's original headquarters was shared with First National Bank on Elm Street south of our current corporate office. Westfield Bank was known as "Savings Bank Upstairs." The first depositor was Horace E. Roberts of West Springfield and 13 savings accounts were created on our opening day.

1853-1858

James Fowler served as the President of Westfield Bank.

1921
Westfield Bank History in 1921

Westfield Bank outgrows its original headquarters and moves to the corner of Elm and Arnold Street in Westfield, MA. This is the current site of the Westfield Gas and Electric Building.

1948
Westfield Bank History in 1948

Our second branch office opens on Elm Street in West Springfield, MA. Today, we have 25 branches across western Massachusetts and northern Connecticut with a Commercial Lending Center in Springfield, MA.

1950s
Westfield Bank History in 1950s

We began our first School Savings Program, first in West Springfield and then in Agawam.

1951
Westfield Bank History in 1951

Joseph A. Chadbourne became President of Westfield Bank.

1957
Westfield Bank History in 1957

Westfield Bank opens its Park Street Branch

1960
Westfield Bank History in 1960

Our first drive-up opens September of 1960 at our Arnold Street location. We continue to focus on customer convenience with online and mobile banking and weekend hours at many branch offices.

1961
Westfield Bank History in 1961

Arthur Knapp became the 15th President of the Bank and COO. He was recognized as the first full-time President of the bank and serving longer than any previous bank Presidents.

1964
Westfield Bank History in 1964

Our corporate offices and main branch at 141 Elm Street in Westfield opens.

1968
Westfield Bank History in 1968

Westfield Bank opens its Agawam Branch.

1969
Westfield Bank History in 1969

Our first computer is purchased. Today, Westfield Bank offers the latest technology to make banking more efficient and convenient.

1976
Westfield Bank History in 1976

The Arnold Street Branch opens its doors (Westfield).

1978
Westfield Bank History in 1978

Westfield Bank celebrates its 125th anniversary with every employee of the bank dressing in traditional 1853 period clothing.

1983
Westfield Bank History in 1983

Don Williams became the Chairman, CEO and President of Westfield Bank.

1987
Westfield Bank History in 1987

Westfield Bank opens its Northside Branch (Westfield).

1990
Westfield Bank History in 1990

Westfield Bank opens its Southwick Branch.

1997
Westfield Bank History in 1997

Our East Longmeadow Branch opens its doors.

1998
Westfield Bank History in 1998

Westfield Bank opens its first branch in Springfield (Tower Square Branch).

2001
Westfield Bank History in 2001

Westfield Bank took its first steps to become a fully public company. Assets exceed $1 billion for the first time.

2001
Westfield Bank History in 2001

Westfield Bank opened its Holyoke Branch.

2005
Westfield Bank History in 2005

Jim Hagan becomes President of Westfield Bank. Don Williams remains Board Chair and CEO.

2007
Westfield Bank History in 2007

Westfield Bank's East Main Street Branch Opens (Westfield).

2008
Westfield Bank History in 2008

Don Williams retires as CEO, and remains as Board Chair of Westfield Bank. Jim Hagan becomes CEO and President.

Photographed is Thomas J. Howard Jr (left) Arthur Knapp (middle) and Don Williams (right).

2009
Westfield Bank History in 2009

Our Feeding Hills Branch opens its doors.

2011
Westfield Bank History in 2011

Our Loan Center on Elm Street in Westfield opens to meet the increased demand for consumer loans and residential mortgages.

2013
Westfield Bank History in 2013

Westfield Bank's Granby, Connecticut branch opens, marking the first Westfield Bank office in the Constitution State.

2014
Westfield Bank History in 2014

Westfield Bank's Enfield location opens.

2015
Westfield Bank History in 2015

Our Technology Center opens on Chapel Street in Westfield.

2016
Westfield Bank History in 2016

Chicopee Savings Bank merges with and into Westfield Bank, resulting in 22 branch offices and $2.1 billion in assets.

2018

Don Williams retires after serving 40 years with Westfield Bank.

2018
Westfield Bank History in 2018

Westfield Bank opens its second branch in Springfield (Liberty Street).

2020
Westfield Bank History in 2020

Lisa G. McMahon is appointed as the first female chairperson of the Western New England Bancorp Board of Directors.

2020
Westfield Bank History in 2020

Westfield Bank's Huntington location opens February of 2020.

2020
Westfield Bank History in 2020

Westfield Bank's Bloomfield, Connecticut Office opens July of 2020.

2020
Westfield Bank History in 2020

The West Hartford Financial Services Center opens as our fourth Connecticut office and twenty-fifth overall.

2021
Westfield Bank History in 2021

Westfield Bank opens its relocated branch in Granby, Connecticut.

2023
Westfield Bank History in 2023

Westfield Bank celebrates its 170th Anniversary. We had $2.6 billion in assets and $2.2 billion in deposits as of March 31, 2023.