Customer Testimonials

With innovative products and services and over 85 years of combined banking experience, our Business and Government Deposit Services department can help your business or municipality balance financial oversight with convenience. It’s all part of one powerfully simple idea: to give you the tools you need to be successful.

Here's what some of our customers are saying about us:



"As the Chief Financial Officer for the City of Chicopee with a budget of $228 million, I must insist on banking with a financial institution that is not only highly-rated, but also credible and accountable to our needs. Westfield Bank’s customer service has always been exceptional. Whenever we have an issue, whether big or small, we are always able to reach out to any number of staff members and get an immediate response. I would gladly recommend them to our colleagues."

Marie Laflamme | Treasurer





As a nonprofit organization, banking relationships play a key role in our operations. Pathlight has been able to rely on Westfield Bank for our banking and lending needs for over 23 years. They understand our industry and are able to help guide us through our options and make sound decisions. Their attention to customer service is highly appreciated."


Andrew Caires | CFO/VP Administration





"American International College has banked with Westfield Bank since 2002. The Bank is our principal banking institution and creditor and we maintain a number of deposit accounts with the Bank. They are able to handle the range of services required by the College and we are very pleased with the services provided and the online information available about our accounts, balances, and transactions."

Christopher Garrity | Vice President for Finance