Lockbox Services

Simplify the collection, processing, and crediting of your receivables by having your customers’ payments mailed directly to us.

With Lockbox Services, we set up a special post office box for your customers to mail payments to, retrieve those payments from the box, process them, and deposit the collected funds directly into an account of your choosing.

While many bills are now paid online, the reality is that paper checks are often issued by the bill payment vendor if the receiving company is not set up to accept ACH payments.

  • Streamline collections and payment processing 
  • Avoid the hassle of processing payments 
  • Fast and immediate credit to your account 
  • Support of both paper and online payment options


To learn more about Lockbox Services, please contact our Business and Government Deposit Services team today.

Business & Government Deposit Services

Lauri Lavell Lauri Lavell Vice President, Business and Government Deposit Services 413-564-2658 227 Exchange Street Chicopee, MA
Christine O’Dea Christine O’Dea Vice President, Business and Government Deposit Services 413-564-2655 70 Center Street Chicopee, MA
Cathy Turowsky Cathy Turowsky Vice President, Business and Government Deposit Services 413-598-3213 977 Farmington Ave. West Hartford, CT
Michael Vogel Michael Vogel Vice President, Business and Government Deposit Services 413-598-3207 70 Center Street Chicopee, MAcopee, MA
Brion Robert Brion Robert Assistant Vice President, Business and Government Deposit Services (413) 598-3257 70 Center Street Chicopee, MA Learn more