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Contact Us

Need to reach us? Here's how to get in touch.

Customer Call Center:
(413) 568-1911 or (800) 995-5734

Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday 10:00 AM - 3:00 PM

Secure Email
When logged into Online Banking, select "Additional Services" and then "Contact Us."

Fax: (413) 562-7939 

Mailing Address:
Westfield Bank
141 Elm Street
Westfield, MA 01085 

Lost or Stolen ATM/VISA Check Card:
(413) 568-1911 or (800) 995-5734 (during bank hours)
(800) 472-3272 (after hours)